“Just wanted to say thank you to everyone at the surgery.
My 7 year old daughter needs regular routine bloods as part of ongoing treatment, but is afraid of the hospital. The person I spoke to on the phone at St Chad’s was very understanding of this and helped me to arrange an appointment at the surgery instead.
All the staff on the day were very kind and she had a much better positive experience (this includes my needle phobic husband who brought her!)
Overall, this was probably the best experience she has had for a small person who didn’t want a blood test in the first place!
So thank you all staff for taking the time – much appreciated x”