DoctorLink

 

St Chads would like to invite you to join DoctorLink.

We have been looking at how we can improve access to the Practice Services; DoctorLink is our new online service where you can:

  • Access Advice.
  • Book Appointments online.

Sign-up is simple and you can create an account by clicking on the following link: https://app.doctorlink.com/stchadssurgery/register.

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether it’s emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “Book an Appointment” button and book your appointment directly. This will be a telephone triage call initially, NOT a face to face appointment. If no appointments are available, you will see a “Request an Appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified time frame (as outlined in the outcome of your symptom checker).

The information you provide will ONLY be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.