Home visits are reserved for the following groups of patients:
- the terminally ill
- the housebound
- patients who are severely ill and cannot be mobilised
Asking for a home visit does not guarantee you a visit. If you feel you need the doctor to visit, please try to ring before 10am.
The doctor will phone you first to check the nature of your problem and assess the need for a home visit. It may be that your problem can be dealt with by telephone advice, or it may be more appropriate for us to ask the district nurse to visit, or for you to go to hospital.
The receptionist will always ask you the nature of the problem to aid the doctor to decide the urgency of the visit. If the situation changes while you are waiting for the doctor to phone or visit, then please ring the surgery again.
We cannot undertake home visits for reasons of convenience or lack of transport. From experience, we are aware that relatives, neighbours or friends are often willing to help out, and with our new same day access system we can see you the same day at the surgery if needed. At the surgery, we have access to all of your records and there are ideal facilities to examine and treat you more effectively and efficiently.
In the past, GP's were able to do routine follow up home visits, but sadly due to increasing demand and time pressures this is usually no longer possible.