You can now contact your GP about a problem or query using our online consultation service. Please click on the above link at any time where you can explain the problem and a GP will contact you either by telephone or email.
We aim to respond to all queries the same working day but there may be some delay at very busy times.
You can still contact the surgery by telephone and if you require a call back from a GP in the morning or feel you need a home visit then please ring between 8.00-11.00.
For a call back in the afternoon please ring between 1.30 - 4.30.
Anything inbetween these times is for urgent requests only and will be dealt with by the Duty Doctor and possibly not the doctor of your choice.
On the day you have a medical problem, ring us in the usual way and our reception staff will take your name, best telephone number to contact you on and ask you in confidence what is the nature of your problem.
The doctor will then call as soon as possible, usually within the hour or at a specified time if more convenient for you. If you have a preferred doctor, please ring on a day that they are working and when possible they will ring you back.
The doctor will discuss the problem with you and work out what to do next. You may want advice, or a prescription, or you may need to come in.
The doctor will arrange an appointment if you need to be seen. Usually this will be the same day, but you can ask for a later day if this is more convenient e.g. to fit around work/allow time to arrange transport to the surgery.
You do not need to ring early, if possible then avoid the rush and ring later as you may find there is a quicker response time later on.
There will be no need to arrive at reception requesting an appointment as you will be rung back in the same way.
Appointments to see our practice nurses e.g. for dressings, smoking cessation, blood tests, chronic disease reviews can be booked through reception as they are currently.
Welcome to St. Chads & Chilcompton Surgery
The doctors and staff at St.Chads & Chilcompton Surgery in Midsomer Norton are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. All patients at our practice have a named, allocated GP and patients should contact reception if uncertain about who this is or to request a specific GP.
In addition to everything you need to know about the practice, you will also find a wealth of health-related information in the menu on the right hand side.
We hope you will find our website both easy to navigate and useful! Please have a look around - we welcome any feedback.
(Site updated 21/05/2018)